Privacy Policy of Cheryz Wellness Center

Last Updated: October 26, 2023

1. Introduction

This Privacy Policy describes how Cheryz Wellness Center (“we,” “us,” or “our”), located at Jaitala, Nagpur, Maharashtra 440036, India (hereinafter “Cheryz Wellness”), collects, uses, and discloses your personal information in connection with our website ([website address]) and mobile application (collectively, the “Services”). By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We may collect various categories of personal information, including:

  • Personal Information: This includes information that identifies you, such as your name, email address, phone number, address, date of birth, gender, and other demographic details. You provide this information when registering for an account, booking appointments, contacting us, participating in surveys, or using other features.

  • Health Information (Sensitive Personal Data): We may collect information relating to your health, such as medical history, dietary information, fitness levels, or other health-related details. We only collect this data with your explicit, informed consent. We are committed to maintaining the confidentiality and security of this sensitive information and comply with applicable regulations.

  • Payment Information: If you make payments through our Services, we may collect your payment details (e.g., credit card information). This information is transmitted securely and stored by trusted third-party payment processors with whom we contract; we do not directly store sensitive payment information.

  • Usage Data: We automatically collect information on your use of the Services, such as your IP address, browser type, operating system, referring URLs, device information, pages viewed, dates and times of visits, and interactions within the Services. This data assists us in improving site performance and user experience.

  • Location Data: In certain circumstances, the Services may request access to your device’s location. We will only collect and use this data with your explicit consent and for specified, legitimate purposes (e.g., to enable location-based features or confirm appointment attendance).

3. How We Use Your Information

We use your information to:

  • Provide Services: Delivering requested services, appointments, and managing your account.

  • Improving Services: Analyzing usage data to enhance the Services’ functionality, performance, and user experience.

  • Communication: Communicating with you about bookings, appointments, updates, and other important information. This includes sending marketing communications, but only with your prior consent.

  • Compliance: Complying with applicable laws, regulations, legal processes, or government requests.

  • Analytics and Research: For internal analysis and research purposes to enhance our services.

4. Disclosure of Information

We may share your information with:

  • Third-Party Service Providers: Our trusted third-party providers (e.g., payment processors, marketing platforms, email service providers, analytics providers). These providers have contractual obligations to maintain the confidentiality of your information.

  • Legal Authorities: If required by law, legal process, or governmental requests.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Indian laws (including the Information Technology Act, 2000 and related regulations), you have rights regarding your personal information, including the right to access, rectify, update, and delete your data. Please contact us at [email protected] to exercise these rights.

7. Children’s Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws or regulations.

9. Jurisdiction and Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Maharashtra, India. Any disputes arising out of or relating to this Privacy Policy will be subject to the exclusive jurisdiction of the courts in Nagpur, Maharashtra.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cheryz Wellness Center
Jaitala, Nagpur, Maharashtra 440036, India
[email protected]

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and app and will provide users with appropriate notice, as required by law. Please review this Privacy Policy periodically for any updates.